No, but it is possible to book the service in advance.

At the Hotel Palacio de Yrisarri we have an adapted room.

No, if you have booked accommodation you already have the basic ticket (BAXI NATURA) for the whole stay, so you would generally have to purchase supplementary activities separately.

The kitchenette is equipped with:
-Capsule coffee machine
-Microwave with grill
-Refrigerator
-Sink
-Crockery and cutlery

Deluxe 1-bedroom cottage:
-Capsule coffee machine
-Refrigerator
-Microwave with grill
-Crockery and cutlery
-Sink

Deluxe 2-bedroom cottage:
-Capsule coffee machine
-Refrigerator
-Microwave with grill
-Crockery and cutlery
-Sink
-Dishwasher

Premium 2-bedroom cottage:
-Capsule coffee machine
-Refrigerator
-Microwave with grill
-Crockery and cutlery
-Sink
-Dishwasher

Gran Deluxe Cabin
-Capsule coffee machine
-Refrigerator
-Microwave with grill
-Crockery and cutlery
-Sink
-Dishwasher

No, we do not have a grocery shop, but some ítems can be purchased in the hotel restaurant or tavern (bread, oil, milk,…).

Pets are not allowed in the hotel. Pets are only allowed in the cottages or in the park, on a leash.

In the cottages, with prior notice and for a supplement of €20/pet/stay.

Yes, all the Cottages have a capsule coffee machine. As it is a specific model for the hotel and catering trade, these are not compatible with the capsules sold in large supermarkets.
As a courtesy, we replenish the capsules daily depending on the number of adults staying.

All cottages have a fridge, but not all have a freezer.

The Deluxe – 2 bedrooms, Premium – 2 bedrooms and Gran Deluxe 1 bedroom.

The types of Cottages that have a dishwasher are:
– Deluxe Cabin 2 bedrooms.
– Premium Cabin 2 bedrooms.
– Grand Deluxe Cabin 1 bedroom.

No.

Yes, and each cottage has its own parking space.

You can bring your own towels or you can rent them here for €2 per towel.

Yes, we provide a bottom sheet, sheet and blanket.

No, but you can use the water park (seasonal).

It depends on weight and weather conditions, the last word is always with the instructor to guarantee the safety and correct performance of the activity.

Yes, the minimum weight is designed to be able to go down alone, if you reach the minimum age you can do the activity. The instructor will decide at the time of the activity whether you can go down alone or in tandem. The instructor always has the last word in deciding how the activity will be carried out.

Tickets are personal and non-transferable.

110 kg.

No, they are to be done on foot.

No, it is best to bring your own. The Tibetan Bridge and the Coal Museum are accessible with trolleys.

No, to access the Jolastoki it is necessary to purchase any of the tickets to the park.

Yes, to be able to do any activity you need to buy either a ticket that already includes activities or the Baxi Natura ticket.

No, our tickets are for the full day.

No, there must always be an adult or legal guardian in the park.

It is necessary to book at least 24 hours in advance. If you show up on the same day without a reservation, availability is not guaranteed.

Yes, we have a zip line that can be done and we also have the Train activity that offers a guided route through the park. The routes to the Coal Museum can be reached, but remember that we are in the mountains and there are slopes and areas with gravel paths.

The route across the Tibetan bridge is included in all wristbands and is one of the non-guided activities, so no specific timetable is required.

Yes, weather conditions do not affect the operation of the park.

No, children must always be accompanied by at least one adult. The adult must have the same wristband as the child.

Yes, all activities.

No, you are not allowed to bring food from outside the park into the park. It is possible to eat outside (outside the fenced enclosure) and come back in on the same day.

We have a welcome area for which there is no entrance fee. However, if you want to see the park, do a route or cross the Tibetan Bridge, you do need a ticket.

Yes, pets are allowed in the park as long as they are kept on a leash.

No, we only have Horses.

To be able to do the 1 hour route you need to have average experience and for the 2 hour route you need a lot of experience.

The minimum age to access the Bike Park is 8 years old.
Children under 16 years of age can enter with parental permission and under adult supervision. Minors trained at the Bike Eskola may ride unaccompanied by an adult but may not ride alone.
Recommended minimum ages per track:

Dirt Park:
Green: from 5 years old.
Blue: from 12 years old.
Red: from 16 years old.
Black: from 18 years old.

Downhill:
Green: from 8 years old.
Blue: from 10 years old.
Red: from 16 years old.
Black: from 18 years old.

You must have:
– Insurance
– Full-face helmet
– Knee pads

No, we have either a full day bike park pass or a 2h pack that includes Bike park lift, bike, insurance and all protective equipment.

110 kg.

Yes, with prior reservation.

Yes, with prior reservation.

Yes, but only the terrace.

We have an à la carte menu and if you are a group of more than 21 people, we can provide you with menu options if you book in advance.

Yes.

Yes, with prior notice.

Yes, but only the terrace.