General Terms and Conditions of Contracting – IrriSarri Land  

1. Introduction

These General Terms regulate the purchase of tickets, participation in activities, rental of sports equipment, and accommodation services offered by Centro Vacacional Irisarri de Igantzi S.L., with registered office at Barrio Irisarri 1, 31790 Igantzi, Navarra, VAT number B71077614, hereinafter referred to as “IrriSarri Land”, through its website www.irrisarriland.com.

2. Acceptance of the conditions

The use of the website and the completion of any purchase imply full acceptance of these General Terms.

3. Purpose

These General Terms regulate the purchase of products and services offered by IrriSarri Land, including but not limited to:

  • Park entrance tickets
  • Bike park tickets
  • Complementary activities (zip-lines, tree climbing, etc.)
  • Bicycle and sports equipment rental
  • Accommodation services

4. Price and payment method

Prices are expressed in euros and include VAT.

Prices may change without prior notice.

Accepted payment methods will be those indicated on the website at any given time.

5. Purchase procedure

To make a purchase, the user must follow the steps indicated on the website. Once the purchase is completed, the user will receive a confirmation by email.

6. Modification of conditions

IrriSarri Land reserves the right to modify these General Terms at any time.

7. Language

These General Terms are written in Spanish, and the purchase process will be carried out in that language.

8. Liability

IrriSarri Land undertakes to provide the contracted services with due diligence.

The user is responsible for their own safety and must follow the instructions of IrriSarri Land staff at all times.

IrriSarri Land is not liable for damages caused by non-compliance with the rules of use and safety by the user.

9. Activities and services

  • Adventure activities: Participation requires compliance with age and physical condition requirements as set out in the rules of use and safety.
  • By accepting the terms and conditions, the user exempts IrriSarri Land from liability.
  • Sports equipment rental: The user is responsible for the rented equipment until it is returned in perfect condition. In case of loss or damage, the user must pay its replacement value.
  • Accommodation: Specific conditions will be detailed in the relevant information.

10. Changes and refunds

  • For tickets, complementary activities, camps, and special events: no changes or refunds are allowed.
  • Accommodation: subject to the particular conditions of the service and the chosen rate.

These products are excluded from the right of withdrawal, as they are linked to a specific date or period (art. 103.l of Royal Legislative Decree 1/2007).

11. Claims

Users may submit complaints via email: experiencias@irrisarriland.com

12. Data protection

Personal data will be processed in accordance with IrriSarri Land’s privacy policy.

13. Jurisdiction

IrriSarri Land reserves the right to bring any civil or criminal action it deems appropriate for the improper use of its website and contents or for the breach of these conditions.
The relationship between the user and the provider shall be governed by the regulations in force and applicable in the Spanish territory. If any dispute arises, the parties may submit their disputes to arbitration or to ordinary jurisdiction in compliance with the rules on jurisdiction and jurisdiction in this respect.
IrriSarri Land has its registered office in NAVARRA, Spain.